Help Center & Resources
Everything you need to get the most out of Teliyadu OralOS · from first setup to daily operations.
Blog
Dental clinic management tips, product updates, and practical guides from the Teliyadu team.
Read the blog →FAQ
Answers to the most common questions about setup, pricing, data security, payments, and cancellation.
Browse FAQ →Data Protection Guide
Review HIPAA and selected official data-protection frameworks across Africa and the Middle East, plus a market due-diligence checklist.
Read the guide →Getting Started
New to Teliyadu OralOS? Follow our step-by-step guide to set up your clinic, import patients, and book your first appointment.
Book onboarding demo →Contact Support
Can't find what you need? Email our support team and we'll get back to you within one business day.
Email support →Quick answers
How long does setup take?
Timing depends on configuration, data migration, training, clinic size, and market requirements. We agree on a rollout plan after discovery.
Do I need to install any software?
No. Teliyadu OralOS is entirely web-based for clinic staff, and the patient-facing side is a mobile app. No installation needed.
Can I import my existing patient records?
Import scope depends on source format and data quality. Share a sample so migration handling and commercial terms can be confirmed.
What payment methods can my patients use?
Cash and configured payment methods can be recorded. Gateway and provider availability must be confirmed for your market.
Is my data backed up?
Yes. Automated daily backups run on all clinic data. Your data is stored on secure, encrypted cloud infrastructure.
What if I need help after going live?
Email support@teliyadu.com anytime. Clinic plan subscribers get priority response. Enterprise clients get a dedicated account manager.