SMS & Notifications
Automated reminders, two-way SMS, and push notifications · so patients show up, staff stay informed, and no one misses anything important.
Key capabilities
Automated appointment reminders
SMS sent 24 hours and 2 hours before every appointment. Patients know when to show up · without anyone lifting a finger.
Two-way SMS messaging
Patients can reply to reminder messages. Staff see incoming messages in a central inbox and can respond or mark as confirmed.
Push notifications to patients
The patient mobile app delivers push reminders, new invoice alerts, and booking confirmations · not just SMS.
Staff in-app notifications
Bell icon alerts for new appointments, low stock, license expiry, and subscription events · scoped to each staff role.
Payment and balance reminders
Remind patients about outstanding balances automatically. Fewer follow-up calls. Fewer write-offs.
Ad-hoc SMS from patient profile
Send a custom SMS to any patient directly from their profile · for follow-ups, instructions, or updates.
How it works
Reminders fire automatically
Every booked appointment triggers two SMS reminders · 24 hours before and 2 hours before · with no manual action required.
Patients reply, staff see it
Replies appear in the clinic's message inbox. Receptionists confirm attendance without phone calls.
Staff see everything in-app
Operational alerts · low stock, expiring licenses, subscription events · appear instantly in the dashboard bell.
Fewer no-shows. Less phone time. More revenue.
Book a free demo · we'll set up your clinic on the spot.
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